Privacy Policy

1. Who We Are

Metrosia provides marketing, content, advertising, SEO, lead generation, follow-up, app marketing, and related website or build coordination services. This Privacy Policy applies to https://metrosia.com and information collected through public website forms and website communications.

2. Information We Collect

We may collect information you choose to submit, including:

• Name, email address, phone number, company, and role.
• Service interests, project details, budget range, goals, and message content.
• Files, links, or business information you choose to provide later in a project.
• SMS consent status when you check an SMS opt-in box.

We may also collect usage data automatically, such as browser type, device information, approximate location derived from IP address, pages visited, referring pages, timestamps, and diagnostic data.

3. How We Use Information

Metrosia may use information to:

• Respond to inquiries and communicate about requested services.
• Prepare proposals, recommendations, audits, or project plans.
• Deliver and improve marketing, reporting, creative, and build coordination work.
• Operate, secure, measure, and improve the website.
• Send administrative, support, appointment, proposal, or service updates.
• Comply with legal obligations and enforce our terms.

4. SMS and Email Communications

If you provide your phone number and check an SMS consent box, you consent to receive text messages from Metrosia about your inquiry, appointments, proposals, project updates, service follow-ups, billing or support notices, and similar business communications. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You can opt out by replying STOP, or get help by replying HELP or emailing hello@metrosia.com.

SMS opt-in information and phone numbers collected for SMS purposes are not sold, rented, or shared with third parties or affiliate companies for their marketing. Service providers that help deliver messages may process this information only as needed to provide communication services for Metrosia.

We may also email you about your inquiry, project, account administration, or service relationship. You can ask us to stop non-essential marketing emails by contacting us.

5. Cookies and Tracking

Metrosia may use cookies, pixels, analytics tools, and similar technologies to keep the website working, understand how visitors use the site, measure campaigns, and improve content. You can adjust your browser settings to block or delete cookies, but some website features may not work as intended.

6. How We Share Information

We do not sell personal information. We may share information in limited cases:

• With service providers that support hosting, email, forms, analytics, CRM, scheduling, SMS delivery, security, or business operations.
• With Interprogram or other project partners when technical build, automation, hosting, integration, or support work is part of the requested service.
• With professional advisers, legal authorities, or regulators when required.
• In connection with a business transfer, merger, acquisition, or reorganization.

7. Retention and Security

We keep information for as long as reasonably needed for the purposes described in this policy, including communication history, project records, legal obligations, dispute resolution, and business administration. We use reasonable safeguards to protect information, but no website, email system, or internet transmission is completely secure.

8. Your Choices

You may contact us to request access, correction, deletion, or other available privacy choices related to your information. We will respond in a manner consistent with applicable law and may need to verify your request before acting on it.

You can opt out of SMS messages by replying STOP. You can manage cookies through your browser settings. You can also choose not to submit optional fields in the contact form.

9. Children and External Links

This website is intended for business users and is not directed to children under 13. The website may link to third-party websites or platforms. Their privacy practices are governed by their own policies, not this Privacy Policy.

10. Changes and Contact

Metrosia may update this Privacy Policy from time to time. The updated date above reflects the latest public version. Questions or privacy requests can be sent to hello@metrosia.com. Please also review our Terms and Conditions.